LM Exchange
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    +(971) 4-3554-555
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    Al Sharafi Building, P.O Box 6309,Dubai

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CUSTOMER SERVICE EXECUTIVE(Indian and Pakistan Nationals – Female)

HomeCareerCUSTOMER SERVICE EXECUTIVE(Indian and Pakistan Nationals – Female)

CUSTOMER SERVICE EXECUTIVE(Indian and Pakistan Nationals – Female)

Department
Customer Service
Location
UAE
Education
Graduation

Job Description 

  • Greet all the customer
  • Reach the given target on a daily basis
  • Provides outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations
  • Promotes and maintains positive relations with all loyal clients and new customer
  • To be able to report to branch as per given schedule
  • To be able to work in a timely manner
  • Complies with all department and company policies and procedures
  • Contributes to the fulfillment of department and company objectives and goals
  • Performs as a team member in allocating and coordinating the workflow
  • Handle’s workload and customer queries with patience and empathy and not let the work pressure reflect on the way when dealing with the clients
  • Maintains proper records of all transactions, cancellations, and issues computer generated receipts to the customers
  • Maintains an awareness of all promotions and advertisement
  • Maintains a clean and orderly checkout of the counter
  • Answers customer’s questions and provides information on procedures or policies
  • Maintains good relationship with all customers
  • Trains and mentor new employees
  • Strictly follow the Anti-Money Laundering procedures as per company rules and regulations
  • Responsible for protecting the privacy of their customers by not discussing financial matters outside, they are required to only release account information to authorized individuals
  • Reporting to the Assistant Branch Manager
  • Ensures zero tardiness and absences
  • Ensure the cleanliness of the counter
  • Make sure to give 100% commitment in all sales promotion.

Requirements: 

  • Willing to join immediately
  • Willing to relocate.
  • Fluent in English, Hindi, Malayalam (Applicable for Indian National Candidates)
  • Fluent in English, Hindi, Urdu/ Pashto (Applicable for Pakistan National Candidates)
  • Educational Requirement: High School or Equivalent.

Freshers can also apply.