Please call us on 800LM (80056 ) or mail to LM Exchange’s Customer care support customer.care@lm-exchange.com You can also drop your details below our customer care executive will contact you
you will receive an SMS notification on your registered mobile number while processing the transaction from our end as well as at the time of crediting the amount in your beneficiary’s account.
No you need to pay the VAT on the amount you send However 5% of VAT collected only on services charges as per Federal Tax Authority in UAE.
Yes you can cancel your transaction before it is crediting to your beneficiary’s bank Account and the cancellation charges may apply based on your transaction.
There is no limit fixed for sending money however depending upon the volume of amount you may have to provide source of fund documents and each country has its limit per transaction for more details contact our branches.
We sell and buy more than 40 currencies across our branch counters.
No, We never share your personal data with any third parties for marketing purposes or any other intention.
If your details have changed please visit the nearest branch with valid ID our FLA will do the necessary changes in your profile.
Ensuring the safety and security of your money is central to our business. We comply fully with all relevant regulations and ensure your funds are safe in line with requirements. We are authorised and regulated by the Central Bank of UAE, and are required to hold sufficient capital to protect our business and further safeguard our customers.
Exchange rates we always display in all our branches Also you can visit our online currency converter page.
Please send us the details of your transaction to (customer.care@lm-exchange.com) or call us on 80056
Transaction fee is the commission we charge for offering our services to you. we charge you a fair service fee as per the guidelines of FERG and charges vary based on your destination of transfer, payment mode and pay-out currency. Contact our staff at the counter for more details on the transaction fee.
You are required to provide a valid ID for doing transactions as part of KYC requirements. As per Central bank of UAE we accept the following IDs. a) Emirates ID; or b) Passport with valid visa; or c) GCC National ID for GCC nationals. d) A Seaman’s Pass/ID based on its validity
Yes, all major currencies are exchanged in all our branches.
The time taken for your money to reach your beneficiary’s account depends on the type of remittance you have chosen and the beneficiary’s location.
Bank-to-Bank Transfer – 1 to 3 working days in countries where your beneficiary’s bank is a member of the well-established automated payment system. In other cases, 3 to 6 working days, however some countries have instant bank transfers
LM Exchange offers multiple modes of transfer facility to suite your needs Bank-to-Bank Transfer: Money can be directly credited to your/your beneficiary’s account. Cash Pay-outs: Instant Cash are available where money can be delivered in cash swiftly to your beneficiary in most parts of the world. For more details, contact our nearest Branches.
Yes, LM Exchange offers world-wide remittance services barring a few countries which have restrictions on account of legal or political issues.
We have branches across UAE and you can locate any of our branches easily either by: Visit our website and click on branches for a full list of Branches Contact us on 800LM ( 80056 )
